SELECT Inside Sales Screening System

Select for Inside Sales helps to identify telephone sales & service associates who…
• Display a positive, confident attitude
• Show customer sensitivity
• Overcome objections and make recommendations
• Lead customers effectively to a close
• Are optimistic and resilient
• Show a genuine desire to sell

Three separate tests tailored to meet your needs:
• Inbound service
• Inbound sales
• Outbound sales
• Inbound and Outbound Sales Combination survey

SELECT measures:
Key dimensions of the productive sales person based on the requirements of the position:
• Positive Sales Attitude
• Social Comfort
• Accountability
• Preference for Structure
• Acceptance of Diversity
• Energy
• Frustration Tolerance
• Integrity/Work Ethic
• Multi-tasking ability
• Influence
• Assertiveness
• Criticism Tolerance
• Diplomacy

Results:
• Decrease turnover by selecting candidates that “fit” with the position.
• Decrease hiring costs
• Increase sales with candidates who “fit” the appropriate position.
• Increased customer satisfaction
• Increased employee satisfaction
• Improve the quality of candidates you are hiring.